Delivery & Returns
How We Deliver
Ensuring your furniture arrives safely and in perfect condition is our top priority. We’re happy to work closely with you to make sure each piece reaches you just as it left our workshop.
We use a trusted courier service for all deliveries and aim to deliver all UK mainland orders within 7 days. We will confirm arrangements within 48 hours of your order. Delivery starts at £50 and is calculated at checkout based on the size and nature of the item.
Alternatively, you’re welcome to collect your purchase, free of charge, directly from our Northamptonshire workshop by appointment, arranging your own transport.
For International deliveries, costs and shipping times will be calculated on a case by case basis. Please contact us at info@summerfieldandscott.co.uk to discuss.
Returns
If you change your mind, you may return items within 14 days of receipt, provided they’re in their original condition. Please contact us at info@summerfieldandscott.co.uk within this period to arrange your return. Customers are responsible for return shipping and packaging costs. Please note, faulty items will only be accepted if they were faulty when received.
Damages and issues
Please inspect your items on arrival. If you find any damage, defect, or incorrect items, please contact us immediately with details and photos, and we'll work to resolve the issue promptly.
Refunds
Once we receive and inspect your returned item, we’ll process your refund to the original payment method. Bank processing times may vary. International orders cancelled before they leave our workshop will be refunded in GBP.
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